22 Oct 2013

Microsoft Talks About Surface RT Update Issues

Microsoft recently pulled the Window RT 8.1 software update, the update was causing issues for owners of the Microsoft Surface RT tablet.
Yesterday Microsoft released a Surface RT recovery image to fix the issue for people with Surface RT tablets and now Microsoft has released a statement about the issues.
Surface RT
“Based on our investigations of a situation customers have encountered updating to Windows RT 8.1, we can confirm that as of now this is a Windows update issue only affecting Surface RT customers. While only less than 1 out of every 1,000 (or less than 0.1 percent) Surface RT customers who have installed Windows RT 8.1 have been impacted, improving their experience and ensuring their systems are fully operable as quickly as possible is our number one priority.
We have made recovery media available for download here along with actionable guidance for affected customers. We continue to work towards making the Windows RT 8.1 update available in the Windows Store again and apologize for any inconvenience. Further updates will be provided as they become available.”
As yet we do not know when the Windows RT 8.1 software update will be made available again, the issue is only happing on Microsoft Surface devices and not other RT devices, as soon as we get some more details we will let you guys know.
Source ZDNet


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